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Delivery & Returns

UK

Please note that Wellness Wins orders may experience delays to high demand. 

FREE STANDARD UK DELIVERY WHEN YOU SPEND OVER £29

If you spend over £29 you will get free Standard Delivery.

STANDARD DELIVERY 3 - 5 BUSINESS DAYS

Orders up to £29 = £4.95

 

 

INTERNATIONAL

I live outside of the UK, can I buy FUEL10K?

Yes, we can absolutely arrange for your FUEL10K goodies to be sent outside of the UK. To receive a quote for international postage email us at fuel@fuel10k.com  with your order and shipping address. We can take card payments or send you an email invoice to complete payment details in any currency.

 

RETURNS 

We believe the best policy you can have is the simplest one.

You can return a product for up to 30 days from the date you received it.

To be eligible for a refund, your items must be unused and in the same condition that you received them.

Please contact fuel@fuel10k.com  to arrange your return.

You will be responsible for paying for your own shipping costs for returning your item unless there is an issue. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

FAULTY ITEMS

Something not quite right? Please send us the following information to fuel@fuel10k.com:

  • Your full order number.
  • Product name.
  • Photographs that show:

   -The fault as clearly as possible.

   -The best before date and any codes near it.

REFUNDS (if applicable)

Please send any refund requests to fuel@fuel10k.com. Once your refund request has been reviewed, a member of the team will be in touch to confirm the status.  

 If approved, your refund will be processed and a credit will be applied to your original method of payment. Refunds may take 5-10 working days to process.