DELIVERY/RETURNS

UK

FREE STANDARD UK DELIVERY WHEN YOU SPEND OVER £29
If you spend over £29 you will get free Standard Delivery.

STANDARD DELIVERY 3 - 5 BUSINESS DAYS
Orders up to £29 = £4.95

INTERNATIONAL

I live outside of the UK, how can I buy FUEL10K?
Yes, we can absolutely arrange for your FUEL10K goodies to be sent outside of the UK. To receive a quote for international postage email us at [email protected] with your order and shipping address. We can take card payments or send you an email invoice to complete payment details in any currency.

FAQ

INSTAGRAM

TAG US IN YOUR CREATIONS!
Once you've got your delivery tag us @FUEL10K 

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Returns Policy

RETURNS 
We believe the best policy you can have is the simplest one.
You can return a product for up to 30 days from the date you received it.
To be eligible for a refund, your items must be unused and in the same condition that you received it.
Please contact [email protected] to arrange your return. 

You will be responsible for paying for your own shipping costs for returning your item unless there is an issue. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

FAULTY ITEMS
Unsatisfactory quality, not fit for purpose or not as described products are deemed as faulty.
If you have received a faulty item, please send us the following information to [email protected]:

• Your full order number.
• Product name.
• Photographs that show:
   -The fault as clearly as possible.
   -The best before date and any codes near it.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Refunds may take 5-7 days to process. 

Contact Us 

We would love to hear from you if you have any questions about FUEL10K that aren’t answered on the website. Pop your details & question into the contact form and click SUBMIT.

The FUEL Station:

FUEL10K Ltd
2.07 The Food Exchange
New Covent Garden Market,
London
SW8 5EL

What3words: model.until.august

Head Office

FUEL10K Ltd
The Fuel Station
Brahan
Dingwall
IV7 8EE, UK

What3words: exit.legwork.influence

Email

Email: [email protected]

Phone

Phone +44 (0) 1349 865505

Get in touch

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