Returns Policy

RETURNS 
We believe the best policy you can have is the simplest one.
You can return a product for up to 30 days from the date you received it.
To be eligible for a refund, your items must be unused and in the same condition that you received it.
Please contact [email protected] to arrange your return. 

You will be responsible for paying for your own shipping costs for returning your item unless there is an issue. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

FAULTY ITEMS
Unsatisfactory quality, not fit for purpose or not as described products are deemed as faulty.
If you have received a faulty item, please send us the following information to [email protected]:

• Your full order number.
• Product name.
• Photographs that show:
   -The fault as clearly as possible.
   -The best before date and any codes near it.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Refunds may take 5-7 days to process.