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Our proteins vary from product to product, however we use the following proteins across our current range, whey protein, milk protein, soy protein, pea protein, sunflower protein, rice protein and potato protein. In addition to this there are proteins that naturally occur within the ingredients used. If you are unsure which protein is in each product, this information is detailed on pack and also on our website.
We always work with quality manufacturers that have the right kit to do the best job possible. Our range is produced with manufacturing partners across in the UK and mainland Europe. Products that are made in the UK currently include our porridge pots, nut butters, granola pots, Complete Meal and cookies.
Yes, we can arrange international postage for you. Best thing to do is email us at [email protected] with your order and shipping address, then we can arrange a quote. We can take card payments or send you an email invoice to complete payment details in any currency.
You can change your order at any time before the parcel has left our warehouse. This includes changing your shipping address and cancelling your order. Please send an email as soon as possible to [email protected] to ask for your order to be amended. We will do our best to get you taken care of. / let you know what to do next if your parcel was already dispatched. If you are on a subscription plan, you can change any details of your next order on your Profile Page.
We’re sorry to hear that you order wasn’t quite right. Sometimes things go wrong, but we’re happy to help. Please send get in touch with us at [email protected] and let us know the following: Order Number Incorrect item received The correct item ordered As soon as we’ve investigated it, we will let you know next steps.
You can track your order to find dispatch status, when you receive your DHL confirmation there is a Waybill number which you can enter into DHL tracking website.
You can leave a comment for when you would like for them to be delivered but there is no guarantee. You will be informed when goods are being dispatched. You can request for your order to be sent on a specific day by email or in the comments on your order (Excluding weekends). As for time, there is no guarantee but depending on the area there can be pre 12pm and pre 9am deliveries booked.
Yes you can. When you receive your DHL confirmation there is a Waybill number which you can enter into the DHL tracking website.
We use recyclable packaging where possible and most of our packaging is recyclable or from a recycled source. Our drinks cartons, porridge pots, and granolas use widely recyclable materials. If you are unsure about your area’s recycling capabilities, please contact your local authority. We also regularly review our packaging formats and we are proud that in 2018 we reduced the amount of single use plastic by 22 tons.
The great part about FUEL10K is that you can enjoy our products anytime and anywhere. Morning, noon or night, our products are great energy boost.
Depends on the product however we think our products are best served chilled.
We have just finished setting up an influencer programme. If this is something you might be interested in please fill out our ambassador form under CLUB FUEL10K and, if we think the fit is right, we’ll go from there.
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